October 13, 2009

Perhaps They Should Have Tested More - Apple


I’m a PC.


I’m a Snow Leopard.


Hi there, Snowy! How are things?


I’m a Snow Leopard.


Oops. Looks like someone is stuck in “out-of-box” condition.   


I’m a Snow Leopard.



Perhaps they should have tested more?

I’m a Snow Leopard.


A critical bug in Apple's Snow Leopard OSX 10.6 reportedly can wipe out users' account information when they open and close "guest" accounts.

  • Snow Leopard has apparently suffered this problem from the beginning
  • Critical bug can wipe out users' account information
  • Data deleted upon logout
  • Complete loss of user data
  • Home directory is replaced with a new, empty copy
  • Was reported at least one month ago
  • Not corrected in the OSX 10.6.1 update
  • All the standard folders have reverted to an "out-of-box" condition

“Users start their Macs up as normal only to find they’ve logged in as ‘Guests’ on their machine – with all the files and data held on their Mac in their own user account seemingly deleted.”

Perhaps they should have tested more.

See also:
http://www.itwire.com/content/view/28388/53/
http://www.macrumors.com/2009/10/12/snow-leopard-bug-responsible-for-loss-of-user-data-gaining-notice/
http://www.techtree.com/India/News/Snow_Leopard_Bug_Deletes_User_Data/551-106840-580.html
http://www.hardocp.com/news/2009/10/12/snow_leopard_bug_delete_account_data/
http://www.india-server.com/news/snow-leopard-bug-can-delete-data-from-13696.html
http://www.cultofmac.com/snow-leopard-bug-may-delete-user-data/18151
http://www.fastcompany.com/blog/chris-dannen/techwatch/snow-leopard-bug-deletes-all-your-data-fix
http://discussions.apple.com/message.jspa?messageID=10198726
http://www.pcworld.com/businesscenter/article/173499/apple_snow_leopard_flaw_devours_user_data.html
http://www.computerworld.com/s/article/9139250/Snow_Leopard_bug_deletes_all_user_data?taxonomyId=1
http://reviews.cnet.com/8301-13727_7-10346974-263.htmll?tag=mncol;txt
http://www.itwire.com/content/view/28388/53/
http://www.macrumors.com/2009/10/12/snow-leopard-bug-responsible-for-loss-of-user-data-gaining-notice/
http://www.techtree.com/India/News/Snow_Leopard_Bug_Deletes_User_Data/551-106840-580.html
http://www.hardocp.com/news/2009/10/12/snow_leopard_bug_delete_account_data/
http://www.india-server.com/news/snow-leopard-bug-can-delete-data-from-13696.html
http://www.cultofmac.com/snow-leopard-bug-may-delete-user-data/18151
http://www.mg.co.za/article/2009-10-13-apple-admits-existence-of-dataeating-bug
http://www.crn.com/security/220600381
http://www.cio.com/article/504876/Snow_Leopard_Bug_is_a_Doozy_How_Did_Apple_Miss_it_?source=rss_news